03-6272 8031
Monday - Friday 9am - 5.30pm & Saturday 9am - 1pm
 

TERMS OF WARRANTY, DELIVERY AND MONEY BACK GUARANTEE

WARRANTY & DELIVERY

Machine warranty for 1 year or 30,000 copies whichever come first* inclusive of Labour¹ & Spare Parts² exclude Toner, Developer, PCU, Image Transfer Belt (ITB), Drum Unit, Rollers, Printer Board, Fax Board, Accessories, Papers and other consumables items.   Warranty may be Null & Void if usage of compatible parts & supplies not from Mewamax Sdn Bhd. *Warranty is valid within the state of Selangor and Kuala Lumpur. However, customers located at more than 50km from our Office may incurred a zone charge if our technician need to travel to the customer’s location.
 
Free Delivery within Kuala Lumpur and Selangor.

 
 
Include inspect, adjust and repair, exclude labour incurred on computer related operation, Printer Driver, Network & Fax Module support work
 
Exclude external parts (copier cover, platern, paper tray, cables and bypass) and internal part/s that damage by accident, natural disaster, improper power supply, power surge, lightning, negligence, willful act, damage by rodents or insects, improper use of the copier, use of non – standard papers, fire, burglary and riot
 
MONEY BACK GUARANTEE (applicable to Reconditioned machine only)

Machine not dented and damaged

Usage less than 1000 copies (black & white / color or combined)

Machine is defective - can’t print, or unable to use


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